About us
We’ve reimagined what a customer success solution can be - and now we’re deploying Sky to customer success teams with amazing results.
Our journey
After speaking with hundreds of CS leaders, we created Sky to address key challenges holding CS back:
New solutions are needed - To efficiently scale CS and drive profitable growth, low-friction, agentic solutions are paramount.
Difficulty measuring impact - CS leaders struggle to prove CS revenue impact, leading to budget cuts and staff reductions.
Lack of personalization at scale - Account-based journeys and proactive engagement boost NRR but are hard to scale.
Complexity and cost - Legacy CS platforms are high-friction, slow-to-value, and create data silos.
Sky removes these barriers—driving efficient, high-impact activities based on customer behavior and goal achievement, while giving executives the insights they need to optimize their business.
Our Mission
We’re on a mission to empower business leaders and knowledge workers with the insights and guidance they need to excel.
Vision
We envision a future where organizations leverage data-driven insights to make informed decisions, transforming challenges into opportunities.
Future Goals
Our primary goals include enhancing client success, driving operational excellence, and continuously innovating our products.
Values that guide us
Our team
Our team of software industry veterans has decades of experience building low-friction, high-impact business solutions.