About us

We’ve reimagined what a customer success solution can be - and now we’re deploying Sky to customer success teams with amazing results.

Our journey

After speaking with hundreds of CS leaders, we created Sky to address key challenges holding CS back:

  • New solutions are needed - To efficiently scale CS and drive profitable growth, low-friction, agentic solutions are paramount.

  • Difficulty measuring impact - CS leaders struggle to prove CS revenue impact, leading to budget cuts and staff reductions.

  • Lack of personalization at scale - Account-based journeys and proactive engagement boost NRR but are hard to scale.

  • Complexity and cost - Legacy CS platforms are high-friction, slow-to-value, and create data silos.

Sky removes these barriers—driving efficient, high-impact activities based on customer behavior and goal achievement, while giving executives the insights they need to optimize their business.

Mountaineers ascending a snowy summit, depicting team collaboration
Mountaineers ascending a snowy summit, depicting team collaboration

Our Mission

We’re on a mission to empower business leaders and knowledge workers with the insights and guidance they need to excel.

Vision

We envision a future where organizations leverage data-driven insights to make informed decisions, transforming challenges into opportunities.

Future Goals

Our primary goals include enhancing client success, driving operational excellence, and continuously innovating our products.

Values that guide us

Integrity

We uphold the highest standards of honesty and transparency.

Trustworthy partnerships

Ethical decision-making

Integrity

We uphold the highest standards of honesty and transparency.

Trustworthy partnerships

Ethical decision-making

Integrity

We uphold the highest standards of honesty and transparency.

Trustworthy partnerships

Ethical decision-making

Innovation

We embrace creativity and seek out new ideas to drive.

Continuous improvement

Forward-thinking solutions

Innovation

We embrace creativity and seek out new ideas to drive.

Continuous improvement

Forward-thinking solutions

Innovation

We embrace creativity and seek out new ideas to drive.

Continuous improvement

Forward-thinking solutions

Collaboration

We believe in the power of teamwork and open communication.

Stronger together

Diverse perspectives

Collaboration

We believe in the power of teamwork and open communication.

Stronger together

Diverse perspectives

Collaboration

We believe in the power of teamwork and open communication.

Stronger together

Diverse perspectives

Our team

Our team of software industry veterans has decades of experience building low-friction, high-impact business solutions.

Leadership

Ellery Dyer

CEO + Co-founder

Ellery Dyer

CEO + Co-founder

Ellery Dyer

CEO + Co-founder

Michael Trachtman

CTO + Co-founder

Michael Trachtman

CTO + Co-founder

Michael Trachtman

CTO + Co-founder

Ken Pardee

CPO + Partner

Ken Pardee

CPO + Partner

Ken Pardee

CPO + Partner

Aaron Hough

Senior Engineer

Aaron Hough

Senior Engineer

Aaron Hough

Senior Engineer

Joe Garber

fCMO

Joe Garber

fCMO

Joe Garber

fCMO

Micha Sabovik

fCOO

Micha Sabovik

fCOO

Micha Sabovik

fCOO

Advisors

Markus Rentsch

Customer Success Leader

Markus Rentsch

Customer Success Leader

Markus Rentsch

Customer Success Leader

Rob Zambito

Customer Success Leader

Rob Zambito

Customer Success Leader

Rob Zambito

Customer Success Leader

Michael Su

Customer Success Leader

Michael Su

Customer Success Leader

Michael Su

Customer Success Leader

Ashley Paradela

Customer Success Leader

Ashley Paradela

Customer Success Leader

Ashley Paradela

Customer Success Leader

Nick Goodman

GTM Leader

Nick Goodman

GTM Leader

Nick Goodman

GTM Leader

Nate Aune

Entrepreneurship + Technology

Nate Aune

Entrepreneurship + Technology

Nate Aune

Entrepreneurship + Technology

Ted Bardasz

Digital Transformation

Ted Bardasz

Digital Transformation

Ted Bardasz

Digital Transformation

Karthik Krishnan

AI + ML

Karthik Krishnan

AI + ML

Karthik Krishnan

AI + ML

Ready for liftoff?

Schedule a demo and experience Sky for yourself.

If you're a customer success consultant, we'd love to learn more about your practice and talk about how we can work together!

We need the contact information you provide to us to contact you about our products and services. You may unsubscribe from these communications at any time. For information on how to unsubscribe, as well as our privacy practices and commitment to protecting your privacy, please review our Privacy Policy.

Ready for liftoff?

Schedule a demo and experience Sky for yourself.

If you're a customer success consultant, we'd love to learn more about your practice and talk about how we can work together!

We need the contact information you provide to us to contact you about our products and services. You may unsubscribe from these communications at any time. For information on how to unsubscribe, as well as our privacy practices and commitment to protecting your privacy, please review our Privacy Policy.

Ready for liftoff?

Schedule a demo and experience Sky for yourself.

If you're a customer success consultant, we'd love to learn more about your practice and talk about how we can work together!

We need the contact information you provide to us to contact you about our products and services. You may unsubscribe from these communications at any time. For information on how to unsubscribe, as well as our privacy practices and commitment to protecting your privacy, please review our Privacy Policy.