Meet your
customer success copilot
Sky is a comprehensive, AI-powered customer success solution delivered as a browser extension. Sky complements your CRM, which remains the source of truth for all customer success data.
Elevate
Stop jumping between apps
Sky pulls together insights from your customer data and serves up relevant, real-time advice right where you’re working, from any tab in your browser.
Focus
Stay on top of changes
Sky’s signal analytics keeps an eye on your data, trends, and KPIs, spotting changes that could impact your goals and alerting you in real time, so you can make smarter decisions, faster.
Incoming signals
Journey Stage
Onboarding → Adopting
License Usage
Dropped to 38%
Engagement
Decision Maker has gone cold
GreenTech Solutions
Case Study Opportunity
Roadmap Discussion
C-Level Meeting
Up-sell Opportunity
Accelerate
Always know the next best move
Sky's ActiveGuidance AI engine recommends the plays that will actually move the needle—like mitigating account risk or developing upsell opportunities.
Measure
Get better every day
Sky ranks play performance using its unique Play Analytics, and then fine-tunes its recommendations to deliver better results over time.
Think of Sky as a coach that adjusts its playbook after every game.
Play Performance by Category
Recovery
At-Risk Account Mitigation
Single Threaded
Lost Champion
License Usage Drop
Churn by CS Impact
CS Impact
Points
Churned ARR ▾
Churned
Accounts
Churn %
0
$540K
27
21%
100
$200K
10
18%
300
$160K
8
12%
200
$160K
8
17%
400
$100K
5
9%
Analyze
See what's working and why
Sky gives management a clear view of their leading performance indicators and reveals which activities are driving results—so you don’t have to wait on lagging KPIs to make adjustments.
You’ll also see how both individual and aggregate performance trend over time.